BPO / KPO
Business/ Knowledge Process Outsourcing (KPO) of GCG provides relationship management services simplifying the interaction between clients and their service providers or business partners. The management of these relationships consists acting as single front desk before them. After clear guidelines are set out with the leadership of the business and/or family, we manage the day-to-day relationships and workflows. That includes namely monitoring processes, verifying milestones, deadlines, and targets, benchmarking results, comparing performance, requesting and comparing quotations, setting budgets, reviewing of legal documentation and agreements and handling in invoicing procedures. This way we contribute to protecting our clients’ interests and their wealth.